Celebrity Cruises
Partner Status: Select
Who We Are
Celebrity is different. As in “you'll never want to vacation any other way” kind of different. Every detail is elevated beyond what you ever thought a vacation could be. You’ll enjoy the intimate feel and thoughtful service of a smaller ship, the variety and excitement of a bigger one, and experiences you won’t find anywhere else. So, if you want to explore the world or get away from it for a little while, Nothing Comes Close to Celebrity Cruises.
The Celebrity Retreat: Here, the world really does revolve around you!
All suites at The Retreat come with a dedicated butler who’s just a message away. You get access to an exclusive sundeck and lounge that make you feel like you have the ship to yourself. Your table awaits at Luminae, your private, suites-only restaurant. And you’ll enjoy more perks and amenities than ever before. The Retreat isn’t just a suite. It’s the most elevated experience at sea, period.
*The Retreat Sundeck is available on Edge Series and Revolutionized ships. Currently not available on Celebrity Solstice, Eclipse, Reflection, Constellation, Infinity. Click Here to Learn More
Support Phone: Support Phone
Cruising power tech support - 00-443-5789
Hours of Operation: Monday - Friday 9:00 AM to 7:30 PM EST
Saturday Closed
Sunday Closed
Support Email: cmsupport@rccl.com
Agent Portal: Click Here
Contact Information:
Contact Name: https://asset.cloudinary.com/traveledge/e4d0514567198ac8965d2295446b8b54
US Contact Name: https://asset.cloudinary.com/traveledge/e4d0514567198ac8965d2295446b8b54
CA Contact Name: https://asset.cloudinary.com/traveledge/e4d0514567198ac8965d2295446b8b54
BM Contact Name: https://asset.cloudinary.com/traveledge/e4d0514567198ac8965d2295446b8b54
What Agents are Saying...
"Celebrity has really amazing accessible rooms and all their hallways and elevators are large enough to fit a wheelchair - especially on the newer ships." — March 2025
"I’ve been on the Flora and it was great." — February 2025
"Celebrity Flora, custom built for Galapagos, beautiful suites, fabulous food." — January 2025
Additional Information:
Category
Large Ship Premium
Corporate Office Address
1050 Caribbean Way
Miami, FL
33132-2096
Phone Numbers
Individual Reservations support
800-437-3111
Group Reservations support
800-437-4111
General Reservations - Celebrity Xpedition
866-973-8466
Agency Reference ID
Book using your Branch ARC/IATA & phone number
Commission
Cruise
16% - Cruise fare less NCF if applicable
Galapagos cruises - 20%
Pre/Post Hotel Package
10%
Cruise Line Air
Non-commissionable
Cruise Line Insurance Plan
10%
Transfers
Non-commissionable
Cruise Amenities
Please check the Ensemble Portal>Partner Search>Download Amenity Program Dates. US or CAD based on your log in location.
Disbursement
Individual Bookings
After final payment
Group Bookings
After sailing
Cruise Line Website
www.celebritycruises.com
Agent Booking Website
www.cruisingpower.com
Support Email Address
cmsupport@rccl.com
Celebrity Trades Contact & Resources
Support Phone
Cruising power tech support - 00-443-5789
Monday - Friday 9:00 AM to 7:30 PM EST
Saturday Closed
Sunday Closed
Sales Contacts
TRAVEL EDGE ATLANTA
Ginny Hal
ginnyhall@celebrity.com
TRAVEL EDGE SANA ANNA
Michelle Lagman
mlagman@celebrity.com
TRAVEL EDGE CANADA
Brenda Yeomans
byeomans@celebrity.com
TRAVEL EDGE NEW YORK
Nick Gordon
ngordon@celebrity.com
TRAVEL EDGE LA JOLLA
Tiffany Freitas
tfreitas@celebrity.com
TRAVEL EDGE BERMUDA
Nick Gordon
ngordon@celebrity.com
TRAVEL EDGE PALM DESERT
Jeff Geston
jgeston@celebrity.com
TRAVEL EDGE ROLLING HILL
Michelle Lagman
mlagman@celebrity.com
TRAVEL EDGE ORANGE COUNTY
Debbie Horrilleno
dhorrilleno@celebritysales.celebrity.com
TRAVEL EDGE NOR CAL
Linda Kay Barber
Overall Travel Edge account Business Development Manager:
TBA
CELL:
@celebrity.com
Notes
Branch Booking Instructions - FIT
Use your branch phone number or IATA, book with aDX or by calling the cruise line direct.
Branch Booking Instructions - Groups (set up by your individual branch)
Use your branch phone number or IATA and Group Number, book by calling the cruise line direct.
Booking into Travel Edge National Groups
To access a Travel Edge National Group, quote Master Group phone number (647)943-8998 and the Group Number. When you make a booking, make sure to add your branch phone number and your email as the secondary contact to receive confirmations and notices.
Note: Required Steps To Cancel A Booking
If you make a booking into a Travel Edge National Group and need to cancel, you must:
• Contact the respective Group Department for each cruise line
• Request cancellation of your booking number
• Request the stateroom category you were holding be returned to the group block