Etihad Airways
Partner Status: Select
DESTINATIONS: Etihad Airways is the fastest growing airline in the history of commercial aviation. The airline started in 2023 in Abu Dhabi (AUH) and now operated more than 1,000 flights per week and flies to over 90+ worldwide destinations. Our North America gateways are: Atlanta (starting July 2, 2025), Boston, Chicago, New York, Toronto and Washington DC. PRODUCT OVERVIEW: • Chauffeur Service: Book a free airport transfer with our Etihad Chauffeur service in the UAE for First and Business guests. Our fleet of Mercedes Benz limousines will transfer guests within the UAE. Book at www.etihadhub.com/en-ae/chauffeur • Fleet: Etihad’s fleet is one of the youngest in the world, averaging 8.8 years. • U.S. Immigration Preclearance in Abu Dhabi Airport: Etihad Airways guests flying to the US from Abu Dhabi Airport can make use of our US Customs and Border Protection Facility. The service enables guests to pre-clear the US Customs and Border Protection formalities before boarding their flight in Abu Dhabi, treating them as domestic arrivals. More information can be found at www.etihad.com/uspreclearance
Support Phone: 914 687 1878
Hours of Operation: Monday – Friday 9:00 AM – 6:00 PM ET
Support Email: AmericasSalesSupport@etihad.ae
Agent Portal: Click Here

US Contact Name: Stephanie Cedrone
US Contact Email: scedrone@etihad.ae
CA Contact Name: Tanya Concessao
CA Contact Email: tconcessao@etihad.ae
Additional Information:
RESERVATIONS: Phone (US-TA): 914-687-1878
Phone (US-Call Center): 914-303-8393
Phone (CA-TA): 888-298-6567
Phone (CA-Call Center): 866-948-1081
Hours: 24/7
GROUP DEPARTMENT: (US & Canada) Email: groupsUSA@etihad.ae
Etihad Chauffeur Service Information: https://www.etihad.com/en-us/plan/etihad-services/etihad-chauffeur
Etihad Airways Branded Fares Reminder and Waiver Requests Click Here
Etihad The Residence Booking Process Click Here