GOL Airlines

Partner Status: Preferred

GOL Linhas Aéreas Inteligentes S.A. is one of Brazil's largest and most recognized low-cost carriers. Since its founding in 2001, GOL has transformed the Brazilian aviation market by pioneering a low-cost, high-efficiency model. Headquartered in São Paulo, the airline operates an extensive domestic network and international flights across the Americas. GOL operates an all-Boeing fleet, primarily the 737-700 and 737-800, with ongoing modernization via the 737 MAX series. Its network includes over 60 domestic destinations and key international routes to North and South America. We maintain partnerships with major global carriers such as Avianca, American Airlines and Air France-KLM, enabling broader connectivity beyond Brazil. GOL also supports corporate and leisure travel through its Smiles loyalty program, which is among Brazil’s largest frequent flyer programs. GOL has made strong commitments to sustainability, aiming for carbon neutrality by 2050. Its initiatives include fleet modernization, fuel efficiency programs, and offsetting emissions. The airline is also known for adopting digital solutions and enhancing the passenger experience through mobile tools, self-check-in, and onboard Wi-Fi. As a market leader in Brazil’s domestic air travel sector, GOL has consistently maintained one of the highest load factors in Latin America. The airline targets price-sensitive travelers, business passengers, and regional connectivity.

Support Phone: 1-855-862-9190
Hours of Operation: Customer service in Portuguese: 24 hours Customer service in English and Spanish: from Monday to Saturday from 08:00 to 22:00 (Brasília time)
Support Email: agencia.inter@voegol.com.br
Agent Portal: Click Here