JAL - Japan Airlines

Partner Status: Select

Japan Airlines (JAL), Japan's first private aviation company, was established in 1951 and is a member of the Oneworld® Alliance. The airline operates a fleet of 232 aircraft (as of March 2025) and began renewing its international long-haul aircraft with the Airbus A350-1000 starting 2023 Winter Schedule. Together with other JAL Group and partner airlines, JAL offers an extensive domestic and international network that serves395 airports across 68countries/ regions. The airline has received numerous accolades for its exceptional service, including being recognized as a certified 5-Star Airline by Skytrax and being awarded the prestigious "World Class" Airline title by APEX, the Airline Passenger Experience Association. The airline is dedicated to ensuring the highest standards of flight safety and overall service quality, striving to be the most preferred airline by customers worldwide.

Support Phone: Sales Support Desk: 1-877-525-5552 PIN 6863
Hours of Operation: From 6am to 5pm (Pacific Time), Monday to Friday
Support Email: ar.agencydesk@jal.com
Agent Portal: Click Here

US Contact Name: Dolly Ito Oishi
US Contact Email: oishi.r3f7@jal.com

CA Contact Name: Janice Wong
CA Contact Email: janice.tm7t@jal.com



Additional Information:


 

USA Group Desk: 

ar.groupdesk@jal.com

Canada Group Desk: 

yvrgroupdesk@jal.com