Contact Information:
Contact Name: Karen Salviato
Contact Email: karen_salviato@manulife.ca
Contact Phone: (416)518-3594
Additional Information:
Commission Please visit the Manulife website for additional information For all inquiries call: 1(866) 298-2722 toll-free from the USA and Canada Monday to Friday: 8:00 am - 8:00 pm Eastern Time Saturday: 9:00 am - 6:00 pm Eastern Time Sunday: 11:00 am - 5:00 pm Eastern Time Fax number: 1(866) 434-2041 E-mail: manulifeglobal@manulife.ca Please do not include any credit card account numbers in your email message to us Send claims correspondence to: Manulife Global Travel Insurance c/o Active Care Management PO Box 1237 Station A Windsor, Ontario N9A 6P8 Assistance Centre: In the event your client has an Emergency, he/she MUST call: 1(800) 211-9093 toll-free from the USA and Canada 1(519) 251-7821 collect from anywhere else in the world. Our Assistance Centre is here to help you 24 hours a day, every day of the year.
How to Book
Book via www.igoinsured.com If you do not have a login, reach out to Advisor Services: advisor.services@traveledge.com
Agency ID: TTNCTAV
Group Rates: Manulife Financial agrees to pay five percent (5%) extra commission at source for groups consisting of ten (10) or more insured clients travelling for the same dates to the same destination. Please see Below registration form for additional details on group bookings.
Commission
Please visit the Manulife website for additional information
Contact
Karen Salviato
National Business Development Manager – Independent Agencies
Email: karen_salviato@manulife.ca
Tel: (416)518-3594
250 Bloor St. East, Toronto, ON M4W 1E5
For all inquiries call:
1(866) 298-2722 toll-free from the USA and Canada
Monday to Friday: 8:00 am - 8:00 pm Eastern Time
Saturday: 9:00 am - 6:00 pm Eastern Time
Sunday: 11:00 am - 5:00 pm Eastern Time
Fax number: 1(866) 434-2041
E-mail: manulifeglobal@manulife.ca
Please do not include any credit card account numbers in your email message to us
Send claims correspondence to:
Manulife Global Travel Insurance
c/o Active Care Management
PO Box 1237 Station A
Windsor, Ontario N9A 6P8
Assistance Centre:
In the event your client has an Emergency, he/she MUST call:
1(800) 211-9093 toll-free from the USA and Canada
1(519) 251-7821 collect from anywhere else in the world.
Our Assistance Centre is here to help you 24 hours a day, every day of the year.
Refer your Client for Travel Insurance & Earn Commission
For US or Canadian advisors who are not licensed to sell insurance products to Canadian customers, Manulife has provided the option to use their Licensed Insurance Advisor Team (LIAs) through their referral process.
When you refer your client for insurance following the below steps and the client books insurance, you will receive a commission less a 15% administrative fee charged by Manulife. See the “Referral Commission” column for the exact amounts.
- Book your clients travel.
- Ask your clients if they require travel insurance.
- If they say yes, you can tell your clients that you will refer them to a licensed agent from Manulife and that you will send the relevant information via email to Manulife, cc’ing them. Let your clients know that they should receive a response from Manulife by phone or email within 48 hours.
- Once the booking is completed and your client would like to be referred to Manulife, use this Email Template and send to Travel_referral@manulife.ca. Please also cc your client.
- After you receive communication from Manulife that your client has purchased the insurance please login to the Manulife portal with your UN/PW to view and download your Commission amount (labelled as Advertisement Recognition)
- Invoice your sale in ADX. Note: you can invoice it on the same reference to keep all the information together!
- Please note that depending on the province where the traveler is located, Manulife pays out its commission either on a monthly or quarterly basis.
Additional Resources