Norwegian Cruise Line

Partner Status: Preferred

Contemporary - More to see. More to do. More to enjoy. On a vacation with Norwegian, there’s always more to experience. Kick back in our award-winning spa and go full throttle on the only race tracks at sea. Explore more iconic destinations around the globe and savour every bite at more than 20 world-class restaurants. And with a crew that’s dedicated to personalized service, you’ll always feel welcomed and pampered. Out here, you never have to choose between what you love and what you love — so everyone can have their best vacation ever.

Support Phone: 1-800-327-7030 (USA/Canada) Touch 1 then 3 on Menu Support Phone 866-625-1160 Monday - Friday 9:00 AM - 8:00 PM EST Saturday 9:00 AM - 5:30 PM EST Sunday 9:00 AM - 5:30 PM EST
Agent Portal: Click Here

Contact Information:


Contact Name: https://asset.cloudinary.com/traveledge/24ddfcb2ee3b8efaf2151a5e6f5e9633

US Contact Name: https://asset.cloudinary.com/traveledge/24ddfcb2ee3b8efaf2151a5e6f5e9633

CA Contact Name: https://asset.cloudinary.com/traveledge/24ddfcb2ee3b8efaf2151a5e6f5e9633

BM Contact Name: https://asset.cloudinary.com/traveledge/24ddfcb2ee3b8efaf2151a5e6f5e9633



What Agents are Saying...


"The Retreat with Norwegian cruise lines have a good set up for families." — July 2025


Additional Information:


Category
Contemporary

Corporate Office Address
7665 Corporate Center Drive
Miami, FL
33126

Phone Numbers
General Reservations
800-327-7030, press 2

Group Sales Department
800-327-7030, press 1

Agency Reference ID
Book using your Branch ARC/IATA & phone number

Commission
Cruise
16% - Cruise fare less NCF if applicable

Pre/Post Hotel Package
10%

Cruise Line Air
Non-commissionable

Cruise Line Insurance Plan
10%

Transfers
Non-commissionable

Cruise Amenities
​Please check the Ensemble Portal>Partner Search>Download Amenity Program Dates. US or CAD based on your log in location.​

Disbursement
Individual Bookings
After final payment

Group Bookings
Any time after 75days to sailing date

Cruise Line Website
www.ncl.com

Agent Booking Website
Norwegian Central​

If you need assistance using the site, call 1-866-625-1160 to speak with automation support desk.

Support Email Address
1-800-327-7030 (USA/Canada) Touch 1 then 3 on Menu

E-Mail Address: ncladmin@ncl.com

Support Phone
866-625-1160
Monday - Friday 9:00 AM - 8:00 PM EST
Saturday 9:00 AM - 5:30 PM EST
Sunday 9:00 AM - 5:30 PM EST

Click Here For Sales Team Contact information.

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​​​​​​​​​Notes
Branch Booking Instructions - FIT
Call the cruise line direct or book using SeaWebAgents.NCL.com

Branch Booking Instructions - Groups (set up by your individual branch)
Use your branch phone number or IATA and Group Number, book by calling the cruise line direct.

Booking into Travel Edge National Groups
Book using your own branch phone number, provide Group # to secure group rates, amenities, inventory, cruise line documentation and communication.