Paul Gauguin (Ponant Group)
Partner Status: Preferred
Mid-Sized Luxury - At the turn of the century, impressionist Paul Gauguin traveled to the tropical shores of French Polynesia to create some of his most renowned masterpieces. Today his namesake, the 330-guest m/s Paul Gauguin, transports discerning guests to the same romantic Tahitian vacation paradise—to explore, enrich and escape.
Providing an extraordinary luxury cruise experience uniquely tailored to the unparalleled wonders of Tahiti, French Polynesia, and the South Pacific, Paul Gauguin Cruises is the undisputed destination expert, delivering an artfully, authentic, and all-inclusive luxury vacation.
In 2023, The Gauguin Experience celebrated 25 years of sailing in French Polynesia continuing to charm travelers from all over the world to discover the wonders of French Polynesia with its one-of-a-kind expertise. The Gauguin remains the region’s gold standard in small-ship luxury cruising with her beautifully reimagined décor, her carefree ambience, and most especially her exceptional crew who bring the enriching experience to life every day with heartfelt passion and genuine care.
Built at the Chantiers de l'Atlantique shipyard in Saint Nazaire, France in 1998, The Gauguin was designed specifically to allow guests the freedom to discover the exotic ports of the South Pacific without limitation. In September 2019, Paul Gauguin Cruises joined PONANT’s family— a designer of inspiring voyages on board small exploration ships.
The Gauguin hosts voyages ranging from 7- to 20-night itineraries, featuring such exquisite destinations as Tahiti and the Society Islands, Tuamotus, the Cook Islands, Marquesas, Tonga, and Fiji. Each of these exclusive voyages highlights the sheer beauty that defines the South Seas. Stunning islands, white-sand beaches, blue lagoons and the vibrant Polynesian culture of this region combine to provide a welcome tropical escape for guests yearning for the ultimate getaway.
Support Phone: Phone Numbers
General Reservations
800-848-6172, press 1
Group Sales Department
800-848-6172, press 1 than 3 Support Phone
Call Reservation line and ask for Web support
Monday - Friday 9:00 AM to 8:30 PM EST
Saturday 10:00 AM to 6:00 PM EST
Sunday Closed
Hours of Operation: Monday - Friday 9:00 AM to 8:30 PM EST
Saturday 10:00 AM to 6:00 PM EST
Sunday Closed
Agent Portal: Click Here
Contact Information:
Contact Name: https://www.pgcruises.com/ta-center#sales-support
US Contact Name: https://www.pgcruises.com/ta-center#sales-support
CA Contact Name: https://www.pgcruises.com/ta-center#sales-support
BM Contact Name: https://www.pgcruises.com/ta-center#sales-support
Additional Information:
Category
Midsize Ship Luxury
Corporate Office Address
11100 Main Street, Suite 300
Bellevue, WA
98004
Phone Numbers
General Reservations
800-848-6172, press 1
Group Sales Department
800-848-6172, press 1 than 3
Agency Reference ID
Book using your Branch ARC/IATA & phone number
Commission
Cruise
12% - Cruise fare less NCF if applicable
Pre/Post Hotel Package
10%
Cruise Line Air
Non-commissionable
Cruise Line Insurance Plan
10%
Transfers
Non-commissionable
Cruise Amenities
Please check the Ensemble Portal>Partner Search>Download Amenity Program Dates. US or CAD based on your log in location.
Disbursement
Individual Bookings
After sailing
Group Bookings
3 weeks prior to sailing
Cruise Line Website
www.pgcruises.com
Agent Booking Website
www.pgcruises.com/tacenter
Support Phone
Call Reservation line and ask for Web support
Monday - Friday 9:00 AM to 8:30 PM EST
Saturday 10:00 AM to 6:00 PM EST
Sunday Closed
Sales Contacts
Sales Team Contact list 2023
Director of Sales:
Lisa Gourdine
Director of Sales, Southwest Region
lgourdine@pgcruises.com
Phone: (323)899-7904
Fax: (425)440-6186
TBA
Director of Sales, Northwest Region
TBA
Director of Sales, Southeast Region
TBA
Director of Sales, Northeast & Midwest
Vicky Lubyk
Director of Sales, Canada
vlubyk@pgcruises.com
Phone: (403)236-5786
Fax: (425)440-6186
Notes
Branch Booking Instructions - FIT
Use your branch phone number, book direct with Paul Gauguin.
Branch Booking Instructions - Groups (set up by your individual branch)
Use your branch phone number, book direct with Paul Gauguin.
Booking into Travel Edge National Groups
There will be no additional Travel Edge National Groups at this time,
“Foreign Transaction Fee” on Credit card transactions:
Credit card payments are processed through the PG Cruises Line Ltd Euro-Zone credit card processor. Please be advised that some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on Credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. dollars. This is a fee imposed by the card issuing bank and is solely for their benefit. Paul Gauguin Cruises derives no benefit, monetary or otherwise, from the assessment of these fees.
Why am I being charged a foreign transaction fee if I’m booking my cruise with a U.S. company?
Pacific Beachcomber Cruises, Inc. D/B/A Paul Gauguin Cruises provides Sales, Marketing & Reservation services for PG Cruise Line Ltd who is the operator of the vessels. Credit Card payments are processed through the PG Cruises Line Ltd Euro-Zone credit card processor. Is every Credit Card payment charged a foreign transaction fee? No. Some Visa and MasterCard issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. dollars. Does Paul Gauguin Cruises reimburse for foreign transaction fees? Paul Gauguin Cruises derives no benefit, monetary or otherwise, from the assessment of these fees, however, as a courtesy to our guests, Paul Gauguin Cruises will issue a Ship Board Credit in increments of $25 for foreign transaction fees charged on the guest’s credit card related to payments for the reservation (not for onboard charges) and only if requested and evidence (credit card statement) of the Foreign Transaction Fee is provided.