Princess Cruises
Partner Status: Select
Premium/Contemporary -
From its modest beginnings in 1965 with a single ship cruising to Mexico, Princess® has grown to become one of the premiere cruise lines in the world. Today, its fleet carries more than a million passengers each year to more worldwide destinations than any other major line.
Support Phone: 800-848-6172, press 1
Hours of Operation: Monday - Friday 6:00 AM - 5:45 PM PST
Saturday 7:00 AM - 4:00 PM PST
Sunday Closed
Support Email: princess-sales@princesscruises.com
Agent Portal: Click Here
Contact Information:
Contact Name: https://asset.cloudinary.com/traveledge/6ba36a2068bbb16654a92d69c83a4bba
US Contact Name: https://asset.cloudinary.com/traveledge/6ba36a2068bbb16654a92d69c83a4bba
CA Contact Name: https://asset.cloudinary.com/traveledge/6ba36a2068bbb16654a92d69c83a4bba
BM Contact Name: https://asset.cloudinary.com/traveledge/6ba36a2068bbb16654a92d69c83a4bba
Additional Information:
Category
Contemporary
Corporate Office Address
24305 Town Center Drive
Santa Clarita, CA 91355
Phone Numbers
General Reservations
800-758-1130 or 1800-421-1700
Monday to Saturday 8am - 5pm (PT)
Group Sales Department:
Same phone number as above, selection option 1and then option 3
Monday to Saturday 8am - 5pm (PT)
Email: princessgroupsupport@princesscruises.com
OneSource Help Desk
800-544-9032
Monday to Friday 8am - 5pm PST, Closed Saturday & Sunday
For all other depts, please refer to the attached reference guide
Princess depts Reference Guide.pdfPrincess depts Reference Guide.pdf
Agency Reference ID
Booking into Travel Edge National Groups, Please use ARC 05769260/phone # 714-540-8005, provide Group # and Voyage # to secure group rates & amenities.
Commission
Cruise
15% - Cruise fare less NCF if applicable
Pre/Post Hotel Package
5%
Cruise Line Air
Non-commissionable
Cruise Line Insurance Plan
10%
Transfers
Non-commissionable
Cruise Amenities
Please check the Ensemble Portal>Partner Search>Download Amenity Program Dates. US or CAD based on your log in location.
Disbursement
Individual Bookings
After final payment
Group Bookings
After final payment
Cruise Line Website
www.princess.com
Agent Booking Website
https://book.princess.com
Support Phone
800-544-9032
Monday - Friday 6:00 AM - 5:45 PM PST
Saturday 7:00 AM - 4:00 PM PST
Sunday Closed
Sales Contacts
Business Development Managers:
Please see attached PDF files below for full list broken out by region
Note: BDM for La Jolla and Orange County is Caron Clay - cclay@princesscruises.com
BDM for Rolling Hills and Palm Desert is Jill Langley- Jlangley@princesscruises.com
BDM for * Nor Cal* is Korey Seegmiller- kseegmiller@princesscruises.com
Inside Sales:
Tel: 800-541-0333 ext. 44700 or Direct: 661-284-4700
princess-sales@princesscruises.com
Princess BDM is for Bermuda
Kathleen Kandolph,
Manager, International Sales
1-661-284-4327
The local level BDM in the Atlanta area is Amy Alford aalford@princesscruises.com
Mary Jencen is the national accounts BDM for Travel Edge mjencen@princesscruises.com
Notes
Branch Booking Instructions - FIT
Call the cruise line direct or book using OneSource/Polar Online, using your own branch phone number.
Branch Booking Instructions - Groups (set up by your individual branch)
Use your branch phone number or IATA and Group Number, book by calling the cruise line direct or book using OneSource/Polar Online.
Booking into Travel Edge National Groups
Please use ARC 05769260/phone # 714-540-8005, provide Group # and Voyage # to secure group rates & amenities.
All check/money order payments for Princess bookings made by travel consultants or agencies must be mailed to the following addresses:
Princess Cruises
Attn: Cash Operations
PO Box 9345
Seattle, WA 98109-9345
For FedEx or UPS
Princess Cruises
Cash Applications
300 Elliott Ave.
Seattle, Washington 98119
All Check / Money Order payments must include the following:
• Booking number(s)
• Guest name(s)
• Name of Ship
• Sailing date
• Group number (if applicable)
• Amount to be applied to each booking (if more than one) should be clearly noted on the check.